Frequent Questions (FAQ's)

¿What are the lodging rates?

  • Private Room with Private Bathroom from Q296

  • Private Room with Shared Bathroom from Q200

  •  Mixed room shared with shared bathroom Q133 per person

  •  Children from 5 to 9 years old pay Q65

  •  Babies and children from 0 to 4 don't  pay

What are the payment options?

Credit cards

Are accepted with a surcharge of 5%
  • VISA
  • Diners Club
  • MasterCard

The hostel reserves the right to pre-authorize credit cards before arrival.

 Also cash payments:

  •  Dollars
  • Quetzales
 

Are pets allowed?

No pets allowed.

I can cancel a reservation?

You can cancel within 24 hours notice completely free.

What time is check in / check out?

Check In 15:00
Check Out 13:00

Is there parking at the hostel?

We have limited parking. Reservation is required.

Is there Internet access?

Internet WIFI available in the common area of the hostel and in all rooms

Is there laundry service?

The hostel has laundry and drying $ USD 5.00

Is there cable TV in the hotel?

Yes, all rooms come with cable TV

Is there a smoking area?

Smoking is allowed only in designated open areas

Is there a shuttle service from the airport?

Yes, we provide the transfer service from the airport to the hostel and vice versa. When making the reservation, indicate if it is necessary to go pick them up at the airport and provide general information and email. In addition, request the local tour options.